Returns & Exchanges
At The Gaming Vault, we want you to level up your style with confidence, which is why we offer a 30-day window for returns or exchanges on all apparel. Items must be in their original, unwashed condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique RMA number.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and tags are intact to avoid any processing delays.
- 3.Print & Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our vault team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.
